Privacy Policy

1. Information We Collect

We may collect personal information that you voluntarily provide to us, including:

• Contact Information: Name, email address, and phone number.
• Reservation Details: Booking dates, event types, and lane requests.
• Communication Data: Records of your inquiries via phone, email, or SMS.

2. How We Use Your Information

We use the information we collect to:

• Provide requested services, such as lane reservations and party bookings.
• Respond to your inquiries and provide customer support.
• Send transactional information, including booking links and availability updates.

3. SMS Messaging & Consent

Devon Lanes provides a transactional SMS service. Customers may opt-in to receive text messages during inbound phone calls or through website inquiries.

• Consent: Consent is obtained explicitly. For phone inquiries, our automated assistant asks for permission before sending a text. A double opt-in (Reply YES) is used to verify the handset.
• Purpose: SMS messages are strictly transactional and are sent only to fulfill a customer’s specific request (e.g., sending a booking link).
• Opt-Out: You can cancel the SMS service at any time by texting STOP.
• Help: Text HELP for assistance or contact us at the phone number below.

4. SMS Data Protection (Mandatory Disclosure)

Mobile information will not be shared with third parties/affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, except as required to provide the messaging service (e.g., to our service providers and aggregators).

5. Information Sharing

We do not sell, rent, or lease our customer lists to third parties. We may share data with trusted service providers to help perform statistical analysis, send you email or postal mail, or provide customer support. All such third parties are prohibited from using your personal information except to provide these services to Devon Lanes, and they are required to maintain the confidentiality of your data.

6. Data Security

We implement a variety of security measures to maintain the safety of your personal information. However, no method of transmission over the Internet or method of electronic storage is 100% secure.

7. Changes to this Policy

Devon Lanes reserves the right to change this Privacy Policy from time to time. We will notify you about significant changes by placing a prominent notice on our site and updating the effective date at the top of this page.

8. Contact Information

If you have any questions or comments regarding this Privacy Policy, please contact us at: